Terms of Service
Welcome and thank you for your interest in Voonix.
Definitions “User” indicates a paying or a potential customer of Voonix. “Visitor” indicates a person other than a User, who uses the public area but has no access to the restricted areas reserved for User usage only.
“Public Area” indicates the parts of the Site that can be accessed by both Users and Visitors, which does not require logging in.
“Private Area” indicates the parts of the Site that requires logging in to access to the usage.
“Trial Period” indicates a period of 14 days in which the Service can be available for usage without paying. Visitors who subscribed for a Trial Period and who access the Private Area are called Users as well.
“User Data” indicates any type of information relating to an identified or identifiable natural person.
“Subscription” indicates registering to the service. A Visitor becomes a User after Subscription and gains access to the Private Area. Service Scope Prisync service contains the following content delivered to the subscribed User:
- Web dashboard with varying
feature accesses depending on the preferred Service Plan.
- Email notifications and reporting – plan restrictions may apply here.
- API access – plan restrictions may apply here. Voonix does not require any installation or setup to get up and running, therefore our company does not provide any such services other than the aforementioned items.
Subscription, Upgrading, Downgrading, Cancellation & Payments Monthly subscription payments can be done with credit cards, and the monthly fees are collected automatically on the specific day of subscription for each month. (for ex. 21st of each month if the subscription has started on the 21st of any month.) Users can upgrade or downgrade their Service Plans by communicating with the customer success manager or from their dashboard, without any need to cancel or transfer the current account.
The Service works with a ‘pay as you go model’, where monthly subscriptions can be stopped at any point during the subscription with no incurring costs for the following months. All credit card charges will be reflected in your bank accounts with “Stripe Voonix” as the recipient.